Reassign Request

Audience

Applicable to internal users responsible for managing content requests.

Assign Request to Authoring

  • Assign request from the Accepted Requests

From CRS Dashboard, click on Accepted Requests (1) from the left panel, tick to select accepted request from the list (2) then click on Assign requests to Authoring button (3) to show assignment dialog |

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Select a project from Project drop-down list, type assignee name in Assignee text box to get suggestions and pick one in list, provide summary for authoring task and click Assign Requests button to create task.|

* Assign request from the Submitted Requests

From CRS Dashboard, click on Submitted Requests from the left panel, click on a Accepted request in list then click on Assign requests button (1) to show Assign Requests to Authoring Task (2) dialog Select a project from Project drop-down list, type assignee name in Assignee text box to get suggestions and pick one in list, provide summary for authoring task and click Assign Requests button to create task.|

Assign Request to Staff

  • Assign request from the Accepted Requests

From CRS Dashboard, click on Accepted Requests (1) from the left panel, tick to select accepted request from the list (2) then click on Assign requests to Staff button (3) to show assignment dialog |

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Type assignee name in Assignee text box to get suggestions and pick one in list, and then click Assign Requests button to create task.|

* Assign request from the Submitted Requests

From CRS Dashboard, click on Submitted Requests (1) from the left panel, click on a accepted request from the list and then click on Assign to Staff button (1) to showAssign Requests to Staff (2) dialog Type assignee name in Assignee text box to get suggestions and pick one in list, and then click Assign Requests button to create task.|

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